January 2021 – Due to increased volume through the USPS system, many of our packages are experiencing extended shipping times. A normal 3 day package is taking 7-10 days. While this isn’t ideal, no need to stress just yet.

  1. We do guarantee our plants will transplant successfully so contact us right away if you have an issue with your shipment once it arrives.
  2. As long as your plants are dry, they are healthy. The tops may dry up and look rough, but the plant will shoot new leaves and new roots once in the ground.
  3. Remove them from the box. Cut the rubber bands so the plants have a chance to breath once they arrive to you.
  4. Know that we’ve got your back and will make it right however we can. Contact customerservice@dixondalefarms.com.